Converga - Front of House Solutions

Let Converga deliver a 5-star look & feel to your office
Converga’s Front of House (FOH) solutions enable your business to be presented at the highest possible quality to visitors; whether they’re your own client’s, potential clients, or visiting staff members. Our FOH solutions include Reception, Concierge, Hospitality, and Meeting Room Management. All of our FOH solutions can be combined with our extensive range of outsourcing solutions, for example, our on/off-site mailroom or records management. Converga’s FOH team members are cross-trained to work in all your Converga outsourced areas.

Reception
When a client visits your premises the receptionist is often
the first impression they receive. Converga’s reception staff are trained to represent your business by providing a seamless and a consistently high level of service. The increasing use of technology has lead to a consolidation of office responsibilities and therefore growing demand for receptionists with a diverse range of office and technical skills. Our staff have the ability to carry out a wide range of business duties and are knowledgeable, dependable, professional and have respect for confidentiality and discretion. Converga has developed our own specific program called ‘First Impressions’ that ensures our staff are willing to go that extra mile.

Concierge
Converga’s Concierge team prides itself on its excellent standards of service; our immaculate, reassuring, and knowledgeable concierge staff provide a high profile and personal interface within any company, ensuring absolute client satisfaction. Incorporating professional concierge facilities into your current business model is a guaranteed way to increase client satisfaction, and Converga Concierge aims to provide the finest and most accomplished personnel in the industry. Our tailored programs, ‘Show Me You Know Me’ and ‘One Touch’ are designed to ensure all our customers expectations are exceeded.

Hospitality Services Management
The need to provide 5-star quality corporate catering service within the business environment has seen a rapid increase in recent years. Converga can provide customised managed catering solutions for all your hospitality and catering needs. We will manage the contract and daily activities of outsourced caterers to ensure that your guests receive service and product quality of the highest standard. To assist in the management of catering services, Converga’s team of professional hospitality attendants will ensure a fine dining 5-star experience on every occasion. Our experienced team members are flexible and are able to deliver your specific requirements no matter how small or big.