Document Processing

Converga’s Document Processing solutions are adaptable for many business processes:

Form Automation
Converga’s Intelligent Document Recognition (IDR) software and high-speed scanning infrastructure processes thousands of paper-based documents such as forms and applications for our clients every day. Using your business rules and information from your back-end systems, we can provide an automated document approval service for virtually any kind of business document.

Application Processing
Converga has created solutions for application processing for many industries. These range from simple scanning and extraction of key data through to fully integrated portals where your customers can log on to complete their application online and then submit supporting documentation to be verified and linked to their initial application.

Claims Processing
Our claims processing solution offers reliable, comprehensive automated claims management. It includes claims receipt, document categorisation, imaging, indexing, data capture, workflow management, exception management, live file management and tailor-made business rules.

High Volume Scanning
Converga also offers high volume scanning for clients with a large number of paper documents that they simply want digitised; the scanning can then be combined with indexing, archiving and online access depending on your needs. Our scanners are capable of processing hundreds of thousands of documents daily, giving us greater flexibility and capacity to handle the smallest through to the largest jobs. The digital versions of your previously paper-based documents can be indexed, archived and accessed online, or simply stored on a high-capacity hard drive or a collection of DVD’s. No matter the amount, Converga has the ability to tackle any high-volume scanning job.

Print Management
Converga provides print management services to complete the whole outsourced document management services. Send through a print ready file and Converga will print and send for you.