Exception Management

In every business process exceptions will need to be managed.

To enable you to classify these exceptions and handle them quickly and easily Converga will provide a web portal, workflow management and/or process management.

From a simple portal through to correcting errors and export to your document repository to more detailed workflow tools enabling first and subsequent level routing for resolution Converga will provide the solution to suit your requirements.

Converga can also provide the labour to handle your first level exceptions, leaving you to deal with only business critical exceptions and concentrate on your core business activity.