Electrolux Home Products: SpeedVIEW

The Business
Electrolux employs over 60,000 people and is a global leader in household and professional appliances, selling more than 50 million products to customers in more than 150 markets every year. Headquartered in Stockholm, Sweden, Electrolux offer products such as refrigerators, dishwashers, washing machines, cookers, air-conditioners and small appliances such as vacuum cleaners.

Electrolux Australia uses SpeedVIEW, Converga’s hosted online document archive repository to search and retrieve scanned documents across their Accounts Payable, Accounts Receivables, Human Resources and Purchasing Departments.

The Challenge
Electrolux’s Accounts Payable (AP) team handles approximately 100,000 invoices each year. Traditionally the AP team were required to manually identify the key fields on each invoice before sending for scanning, withholding any discrepancies for business clarification. Electrolux needed to move to an automated system to improve data accuracy and having the ability to flag and manage exceptions to reduce processing time.

The Solution
Converga introduced an AP solution where all received invoices are processed, scanned and extracted. Invoices that meet all field criteria are sent directly to Electrolux’s financial system. Non matched invoices are routed to SpeedVIEW as ‘exceptions’, where an authorised operator can log into the system to search, correct and update the invoice. Once amendments have been made, the invoice is automatically exported to Electrolux AP Global Shared Service Centre for further invoice processing.

The Outcome
Converga has reduced Electrolux’s invoice processing time by half. All invoices are scanned and data is automatically captured as per the integrity of each invoice. Users can securely log into SpeedVIEW to easily search, view and handle all invoice exceptions minimising manual invoice handling.

Download case study: Electrolux Home Products: SpeedVIEW (PDF)