As an independent specialist in this market, Converga has proven processes, procedures, management models and management experience to effectively and efficiently manage front of house environments. This translates into our ability to provide a highly cost effective model that does not compromise on service.

Our experienced team can provide 5–star Front of House Corporate Hospitality Services, inclusive of reception, concierge services, catering co-ordination and meeting room management.

Converga has developed an integrated corporate hospitality solution integrating the "front office" reception function to the catering, meeting room management and audio-visual support functions within corporate offices. This model has been successfully implemented within a number of our clients and has been extremely effective in servicing the needs of each organisation.

Our model is focussed on a number of key deliverables. These include:

• Deliver a high level of efficiency and service quality at an optimal price through the integration of all “client facing” hospitality functions;
  
  
• Provide a service delivery infrastructure that allows Clients to maintain control without the day to day responsibility for the operation of their facility;
  
  
• Seamlessly aligning our staff with the Clients culture;
  
  
• Maintain an open, transparent business model between our organisations; and
  
  
• Build a solution that manages the risk from Day 1 with a strategy to introduce innovation and service improvements progressively and in consultation with our clients driving down the overall cost of this vital – but non-core – business function.

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