Who we are

Our work culture is to check, double check and check again. Our commitment to perfection makes us a trusted partner to organisations around the world.


Partners today, and tomorrow

While focusing on day-to-day business process solutions for our broad range of clients is paramount, we are always looking to the future.

• We invest in research and development of highly innovative business process solutions
• Our people’s skills are consistently updated through business and client service training
• We discuss new ideas, new thinking and new opportunities with our clients

The complete solution

From handling customer enquiries for clients to delivering millions of items of mail and correspondence, we offer the complete end-to-end business process solution.

• Stand alone or end-to-end solutions
• Improve workflow and accuracy
• Reduced waste
• Improved efficiency
• Tailor-made

Our experience. Your peace of mind.

Converga is owned by Canon Business Services, enabling us to leverage the network and capabilities of one of the world’s largest companies. And with offices in Australia, New Zealand and Asia, we’re just a quick call away. We are experienced in implementing and matching the best people, processes and technology with your business needs, ensuring absolute security and peace of mind for your business.

About Canon Business Services

Canon Business Services merges Converga’s world-class business process outsourcing and Harbour IT’s leading edge business technology solutions. Bringing together a unique, seamless approach to building and managing the operational foundations of a modern scale business, you can trust your business operations with us. 

The Advantages of Canon Business Services

We’re here to help you Optimise your Operations. By combining our people and process solutions, you can expect:

  • Infrastructure tailored to fit and built to scale
  • Hidden efficiencies uncovered
  • Capabilities Connected
  • Unparalleled productivity gain
 
 



End to End Capability

At Canon Business Services, we have a great breadth of capability with solutions to solve any complex operations our customers may face, enabling them to focus on their growth.

 


How we do it

In a ‘winner take all’ global marketplace, winning takes relentless focus on creating customer value and innovating faster than the market. At Canon Business Services, we give our customers the freedom to focus on where it matters and not be slowed down by operational capacity of capability challenges.

 
Canon Business Services: OPTIMISE YOUR OPERATIONS